This warranty has been updated on 02/07/2013 and takes in effect on 22/10/2013. For warranty information on purchases prior to this date, please click here.
Many of our products on offer are covered by a Limited Warranty which is used on behalf of resellers of Visco Therapy and Humza Amani branded products. We are responsible for ensuring that the goods we supply are of satisfactory quality, conform to the samples and are fit for the purpose for which they are sold. Certain products have additional warranties provided by us which are detailed on our product pages at viscotherapy.co.uk.
To see if your product has a limited manufacturer warranty of over 1 year, please locate your product on our website and review the specifications listed.
Claims against the warranties that last a year only only be claimed by approved resellers of our products who will act on your behalf to resolve any issues.
If your product comes with a warranty for over a year such as our 5 year limited warranty, you must register for your warranty online at viscotherapy.co.uk within 30 days of receiving your goods.
Please contact the seller of who you purchased this mattress from is you wish to claim within the first year of purchase